Welshpool doctors provide important update
An important message from Welshpool Medical Centre
IMPORTANT CHANGES TO THE WAY WE WILL BE WORKING FROM OUR MAIN SURGERY IN WELSHPOOL AND ALSO OUR BRANCH SURGERY IN GUILSFIELD.
Due to the ongoing, rapidly changing Coronavirus crisis, we are taking measures in line with guidance shared by NHS Wales and our Public Health Wales authorities to minimise the risks associated with the virus.
What does this mean for you from Wednesday, March 18 from 8am?
PLEASE DO NOT COME DOWN TO EITHER SURGERY UNDER ANY CIRCUMSTANCE without prior agreement from a member of our clinical team. Access to both of our practice sites is restricted from Wednesday, March 18, 8am.
All routine doctor appointments will be converted into telephone consultations. At roughly around the time of your original face to face appointment, a doctor will ring you.
Telephone Triage will continue in the normal way. Please give as much detail to the receptionist when you phone in and a clinician will ring you back within a reasonable timescale.
All pre-existing practice nursing and health care assistant appointments are being reviewed by the clinical team. Do not come to the surgery, but wait for a phone call. If it is deemed your appointment is necessary, you will be guided as to our new arrangements. If however, your appointment is deemed to be non-urgent you will be asked to re-schedule it for a later late.
For children under the age of 16, only one parent or guardian to accompany into the surgery.
Paper prescription requests, our normal repeat medication process of handing in a repeat slip will be temporarily suspended, to avoid the spread of the virus. As an alternative to your paper copy prescription slip please ring into the surgery line on 553118 or 557639.
You can no longer collect medication from Guilsfield Surgery. All Medication will have to be collected from Welshpool Medical Centre, between 8am and 6pm week days only. Those who routinely collect from Boots and Rowlands will not be affected by this alteration.
Public Health Wales has issued the following guidance for those displaying symptoms of the Coronavirus. You should stay at home for seven seven days if you have either a high temperature or a new continuous cough.
Do not go to a GP Surgery, Pharmacy or a Hospital. You do not need to contact 111 if you are staying at home. Only contact 111 if you feel you cannot cope with your symptoms at home, your conditions is getting worse or your symptoms do not get better after seven days.
We cannot do Coronavirus testing at Welshpool Medical Centre. We are all involved in a rapidly changing situation and our service may have to change again to reflect the current climate.
Please be assured that the care of our patients will be met as best we can, but we also have a duty of care to ensure the health and safety of our practice team.
I do hope that we can count on your support during this tough time.
Dr Ian Russell, Senior Partner on behalf of the Welshpool Partnership
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